FAQ

ORDERS AND SHIPPING

Can I cancel/amend my order once it’s been placed?

Orders cannot be cancelled or amended once placed unless otherwise in accordance with the Terms and Conditions. Please ensure that you verify your information, item(s) and respective quantities before placing an order.

What is your order processing time?

Our order processing time is 1-3 business days. 

You will receive an email to confirm when your order has been shipped and provided with a tracking number.

Do you ship internationally?

We ship worldwide. You will be able to choose this option at checkout.  Please ensure you enter the correct delivery information before you place an order. We do not ship to Ukraine and Russia at this time.

You may be subject to customs duties, taxes or fees on your package in your country. Please note that Aimée Swim is not responsible nor liable for any of these fees and we are not responsible for any holding delay by customs of your package.

If you have any questions send us a message on our contact us page or send us an email on support@aimeeswim.com

Where do you deliver in Seychelles?

We deliver to Mahe, Praslin and La Digue. Please ensure that you select the correct region and shipping rate at checkout.

If you would like delivery to other islands, please send us an email or message with your request. 

What are the shipping times?

All international orders are sent via international tracked and signed mail. Once your orders has been shipped, the estimated shipping time to arrive at your address is up to 14 business days.  You can track your order with the tracking number and link provided in the  shipping confirmation email.

RETURNS AND EXCHANGES

Can I return or exchange an item?

Please refer to our returns and exchanges policy for further information. 

CARE INSTRUCTIONS

What fabric is Aimée Swim created with?

Our swimwear, including the lining, are created with high quality REPREVE® fabric made from 100% recycled materials, including post-consumer plastic bottles and pre-consumer waste with a composition of 78% Recycled Polyamide 22% Spandex. 

Our resortwear collection is crafted from 100% cotton.

With love and care, your Aimée Swim designs will last you for many adventures under the sun!

Washing Instructions

Hand wash individually with care in cold soapy water.  We recommend you wash your garments as soon as  you get home or to your hotel after a fun day in the sun.

Do not machine wash. Do not iron. Do not tumble dry.  Do not bleach. Do not dry clean. Thoroughly wash any metal hardware to remove any excess chlorine or seawater.

Hang dry and dry in shade.

Anything else?

Take care when applying sunscreens or oils as it may transfer on the swimwear.

Please follow our care instructions so your Aimée Swim pieces can last for many summers.

Be mindful of contact with certain surfaces such as granite rocks as it may damage your swimwear.