Returns & Exchanges

 We hope you love your Aimée Swim order as much we love creating for you! 

We will happily accept returns on full priced items provided that the items are unworn, undamaged and all labels and tags are attached and hygiene liners are still in place. The item(s) should be returned  in the same condition that it was delivered to you including the original packaging. We will not accept items that are worn, damaged (marks, stained, ripped etc.) and the labels, tag and hygiene liners are no longer in place or attached to the swimwear or resort wear.

We reserve the right to refuse requests for returns if we determine at our sole discretion that the items do not meet our return conditions.

When you receive your Aimée Swim order:

  • Try on the ordered item(s) over underwear for hygiene purposes.
  • Do not remove any tags and labels and hygiene liners until you are entirely happy with the fit.
  • If there are unwanted items, please ensure that the above conditions are met and submit a request for a return. 

All returns should be shipped within 14 calendar days of receiving your order from the date of receipt.

Returns will be processed within 3 business days from the date that the returned item is received by us. Once we receive the item, we will inspect and send you an email to advise on whether your request has been approved.

Subject to approval, returns are eligible for a full refund to the original purchasers payment method on the item purchase price excluding shipping costs. Processing of the payment may take up to a further 5-8 business days depending on your bank. Please contact your bank for further information on respective processing times.

Shipping fees are not eligible for a refund under any circumstances.

HOW TO SUBMIT A RETURN  REQUEST 

  1. Package all returnable items with the labels, tags hygiene liners still attached in the original packaging. 
  2. Complete the returns form received with your order.
  3. Ship the returnable items within 14 calendar days after the date on which you have received your order to our address found on the returns form. We recommend you use a tracked service for shipping. 

EXCHANGES

We do not offer exchanges at this point in time. If you would like another size, please return the unwanted item for a full refund and place a new order.

FINAL SALE

Sale items are final sale. Requests for returns or exchanges will not be accepted. This includes sale items purchased with an additional coupon code.